Frequently Asked Questions
Can I use this device on wet skin or in the shower?
For best and safest results, use the callus remover on dry, clean feet. Foot care guides note that using power tools on wet or softened skin increases risk of irritation or injury.
How often should I use the callus remover?
Use the device 1-2 times a week on rough or hardened areas until smooth. After that, maintain with shorter sessions as needed. Frequent exfoliation without caution may lead to irritation.
Is this safe for people with diabetes or poor circulation?
If you have diabetes, poor circulation, or very sensitive skin, please consult a podiatrist before use. Home-care tools can help, but professional advice is recommended for high-risk conditions.
How long until I see smoother feet?
Many users notice a visible difference after one session, but lasting smoothness depends on consistent use and prevention (good shoes, hydration, less friction). One podiatry source explains that without addressing pressure or footwear causes, calluses often return.
Can men use this callus remover too?
Absolutely! The Tiya Aura Electric Foot Callus Remover is designed for everyone — men and women alike. Its 9 adjustable speed settings make it powerful enough for tougher skin yet gentle for regular maintenance. Ideal for athletes, tradies, or anyone who spends long hours on their feet.
How long does shipping take?
It usually takes up to 3–14 business days
You’ll receive an email with a tracking link as soon as your order ships.
We pride ourselves on fast processing — most orders leave our warehouse within 48 hours.
Do you ship internationally?
Not just yet, beautiful — we currently ship only within Australia 🇦🇺.
But don’t worry, we’re working on spreading the Tiya Aura glow worldwide soon!
If you have a special request, reach out to our support team — we’ll see what magic we can make happen ✨
What is your refund policy?
We offer a 14-Day Money-Back Guarantee on all Tiya Aura products.
If your order arrives damaged, faulty, or not as expected, simply contact us @ tiyaaura100@gmail.com within 14 days of delivery for a hassle-free replacement or refund.
Is my payment information secure?
100%. 🔒
Our website uses SSL encryption and trusted payment gateways like Shop Pay, PayPal, to ensure your data is safe at all times.
We never store or share your payment information.
How do I track my order?
Once your order has shipped, you’ll receive a tracking email with a direct link to monitor delivery progress in real-time.
You can also log in to your account on TiyaAura.com and view your order history.
How much does shipping cost?
You look beautiful, girl — shipping’s on us!
We offer free shipping Australia-wide, so you can treat yourself to more of what you love without the extra cost.
You look beautiful, girl — shipping’s on us!
We offer free shipping Australia-wide, so you can treat yourself to more of what you love without the extra cost.
How can I contact customer support?
Our friendly team is here to help you 7 days a week.
📧 Email: tiyaaura100@gmail.com
📸 Instagram: @TiyaAura
💬 Live Chat: Available on our website during business hours